Overcharged Playing Royal Match Game

I have been severely overcharged when buying coins to play this game. How do I dispute this and have someone look into the history of the purchases and what is was charged?

Posted on May 23, 2023 5:27 PM

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Posted on Nov 22, 2023 7:08 PM

I purchased a package from Royal Match by Dream games and was charged double. I looked at my records and ALL of my purchases through them are 2x what I thought I was paying.

36 replies

Mar 8, 2024 7:25 PM in response to Emmy765

this also happened to me. I bought a couple of package deals throughout the day $1.99 $5.99 and $7.99 it came out over $100. I just got credited back today. I had to cancel my debit card $134 what I got back. So yesterday I bought a couple of packages the firs two or three purchases was normal then I try to get one more and they declined my card. I looked in the charge was $29.99 the original fee was $5.99 that’s crazy. I wonder if we can talk to someone through Royal Match.

Mar 3, 2024 5:11 PM in response to MkayG

I noticed charges only happening to iPhone users and not with Royal Match on other phones! Also, apple denied my dispute on the charges. So clearly it is a greedy apple /iPhone issue. I will be disputing with credit card. I long deleted app. But I really enjoyed it and would be fine paying some package’s especially when raising the dragons. But, this is so wrong. Especially that apple won’t help but lets us complain here. Thanks 🙏 for those on here letting me know it was not just me.

Mar 10, 2024 9:14 AM in response to Atg38

Apple isn't denying anything. THEY can't fix this. The author of the game is the only person/company with the source code. The calls to display the ads are part of the source code. Only THEY can change it.


Why not in the same game from the Google Play store? Who knows. Since they have to rewrite the game from scratch for each OS and hardware platform, it may be a bug in the code that prevents the ads from running. Or possibly the Play Store rules won't even allow an app on their system that displays ads. So they have to leave them out.

Mar 31, 2024 8:22 AM in response to pmc1963

Apple denies when I reported a problem, so I went to my credit card and they reversed a ton of them. It ended up as $345 in a month! I long deleted the game. I don’t see complaints of game on other phones like Google so it appears to be Apple related and the fact that they don’t fix it is insane! Best of luck to you.

Jun 24, 2024 3:10 PM in response to PeppermintPatti3000

This is the third time I realize Royal Match is charging me for the ones I asked for—not doubling it, charging more, and I just have to quit the app for the third time. I do not think this is useful for getting your money back, but it is for people to know and not play.

I can sea how mucho money do they have to hire famous to tell mavellous thing about this app.

One Close persona have never Buy anything and continue playing every time she can

Overcharged Playing Royal Match Game

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