outdoor camera and home app not working correclty

HI All,


My Camera snapshot and live feed seems to be quite finicky. Currently on my mac it shows a snapshot from yesterday and keeps spinning when I try to load a live feed. But on my phone I get both a current live feed and updated snapshot. On my iPad I get an old snapshot but can get a live feed. Anyone have a similar problem and was able to fix it?


I've invested in homekit products and like the idea of Homekit but the execution has been quite buggy. On the Eve outdoor camera there is a floodlight which is triggered by movement. I have a scene that triggers other outdoor lights for three minutes. All lights should turn off after three minutes but the camera light does not.


Sometimes outlet plugs will get disconnected from the homekit. I bought plugs with matter but they usually run through bluetooth.


Maybe someone has a fix for the camera and the rest just seems to be annoying bugs. I waited a couple of years since I assumed there would be growing pains before I jumped in a couple of months ago. Are there other homekit resources/forums you can recommend?


Thanks,

Philly

HomePod (2nd generation)

Posted on May 26, 2023 7:39 AM

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May 29, 2023 10:26 PM in response to Phillyman

Hi Philly,

welcome to the Apple (user-to-user) Community.


Re: "outdoor camera and home app not working correclty"


Your request surely deserves a reply. Sorry I'm no expert in this area, so do not have much info. to offer. Getting a discussion underway may be useful tho, if others join in.


Seems the trick may be to keep every item "Compatible". Apple's long list may help:

Home app - Accessories - Apple


✔️ "Eve Outdoor Cam - Secure Floodlight Camera" is on the list alright.

_____________________________________________________________

The Home User Guide for Mac - Apple Support may provide usefiul tips


From the "Table of Contents" on the welcome page, topics lead to detailed articles:

Eg: Protect accessories with a router in Home on Mac – Apple Support

_____________________________________________________


For iPhone: Apple has this article online:

Set up security cameras in Home on iPhone - Apple Support

and

How to: Control accessories with Home on iPhone – Apple Support


There are more articles in the online iPhone User Guide, under "Apps" > "Home"

iPhone User Guide – Apple Support


All the best :-)

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outdoor camera and home app not working correclty

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