Unable to get my camera to focus on my iPhone 12

My iPhone 12 all of a sudden couldn’t focus the camera. At the same time, when using the camera, it makes a scratching electric sound in short pulses. Hard restart will not solve the issue. Is this a known problem and how do you fix it?


[Re-Titled by Moderator]

Posted on May 27, 2023 9:40 AM

Reply
76 replies

May 28, 2023 11:35 PM in response to Neil22R

Thanks for your answer, but it didn’t solve the issue. I have been listening more closely to the “noise” and I have come to the conclusion that the camera is frantically trying to focus and refocus thus making the intermittent scratching sounds. The picture captured is out of focus and sometimes flowing like under water regardless of mode - video, slow motion, panorama etc.

Mar 8, 2024 10:29 PM in response to ThomasMauritz

this issue started happening to me too and i WOULD believe it was a problem of me dropping my phone and something breaking loose BUT why are there so many other people here in the past month with my same phone having this same issue after this was posted a year ago? this makes me believe it’s a software issue and Apple should do something about it. i don’t want to take it to the Apple Store because they’re just going to tell me it’s broken and i need a new one like they did with my laptop that ended up not even being broken. How is everyone’s iPhone 12 just happening to do this all within weeks of each other?

Mar 23, 2024 4:20 PM in response to ThomasMauritz

Same thing started happening to me a few months ago on my iPhone 12. The main camera suddenly started making sounds that the creator described and can’t focus (only manages to focus close ups, sometimes). Third party apps don’t work either. The sound sounds like hardware but the majority of people having the same problem makes me think it could be software. No one found the solution?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to get my camera to focus on my iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.