You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Ani Holdsworth
Ani Holdsworth Author
User level: Level 1
8 points

Dual SIM connected to wifi: Messages going as SMS

Hi. I’ve read previous discussion threads and there seems to be no resolution to this issue. (When we tell you the steps suggested by Apple aren’t working, please advise further!)


I just got a second eSIM for Travel. It is currently turned off. When I went to send a message to another iPhone from my Primary (original) local number, it is going as SMS.


As instructed in other treads, the “From” is selected as the Primary iPhone number. The Travel number is turned OFF. Still, my iMessages are going as SMS.


Please HELP!

Posted on May 29, 2023 6:14 AM

Reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

Posted on May 29, 2023 6:15 AM

Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,928 points

May 29, 2023 6:15 AM in response to Ani Holdsworth

Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


Reply

Dual SIM connected to wifi: Messages going as SMS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up