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Mismatched Trust Store Version on iOS 16.5

I’m currently on iOS 16.5 and my trust store version is 2023032800. According to Apple, the current Trust Store version for iOS 16, is 2022070700. Why is mine different??




[Re-Titled by Moderator]

iPhone 12 Pro, iOS 16

Posted on May 29, 2023 7:06 AM

Question marked as Top-ranking reply

Posted on Oct 9, 2023 12:01 AM

Oh new weird scary issue… I chatted on my message app with “Apple Support” today. When checking their icon in my messages it took me to the actual name of who I was speaking to. It read Apple Electronics Store lmao. When I asked the chat guy he said that it’s because the brand of apple is the electronics store omg! He went on to say more too. Then at the end of the chat I was invited to complete a survey and the address is feedback.applesurveys.com!! It’s not even an apple domain! So I’m pretty sure the hackers were chatting to me to get more info from me. Like my new phone number I had just gotten today hoping to fix this problem. I’ll have to get another new one now. But maybe you can verify if that is an apple website. From what I found it’s feedback. Apple.com. I’ll include photos as I thought it was pretty funny this guys explanation for why his apple impersonation was below the mediocre line at best.

74 replies

Apr 14, 2024 8:55 PM in response to hijbulla

hijbulla wrote:

How can I update iOS iPhone 6plus I will try many times


iPhone 6 Plus is supported with iOS 12, and no later. Currently, that’s iOS 12.5.7.


If you have apps requiring more recent iOS versions, you’ll need a newer (used, refurb) or new iPhone.


iPhone XR, iPhone XS, iPhone SE 2nd, and later, are supported on iOS 17. Currently, that’s iOS 17.4.1.

Jun 5, 2024 8:48 AM in response to Rathie2155

Rathie2155 wrote:

I found some thing on the developer website suggesting it has to do with device management.


Pretty much everything related to encryption and to distributed authentication is dependent on the Apple trust store.


Adding a locally-trusted certificate within an app bundle (as a developer can do) or adding a certificate using a profile (as an IT group can do) is unrelated to the Apple trust store (as discussed in this “what is this trust store version?” thread).


Here is the previous thread seemingly referenced with the text quoted: Why is there a trusted certificate on my … - Apple Community

The user that initiated that thread never returned to follow-up, and the reply provides some suggestions for finding the source of an added certificate. That thread about an added certificate does not address or particularly reference the Apple system trust store from this thread.


For WS-Trust distributed authentication, a client could use a private certificate chain for single sign-on, or could present a certificate that traces back to the Apple certificate chain for that.

Jul 12, 2024 8:43 AM in response to fiat288

fiat288 wrote:

trust store version 2018121000


Normal for certain older iOS versions.


Either an iPhone 6 or earlier and that usually on iOS 12.5.7 as iOS 12 is the last supported version, or that’s an iPhone or iPad with some iOS updates available.


Apple has doc posted for this trust store:

List of available trusted root certificates in iOS 12.1.3, macOS 10.14.3, tvOS 12.1.2, and watchOS 5.1.3 - Apple Support


Mismatched Trust Store Version on iOS 16.5

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