Can't sign into iMessage on iPad

Saturday, May 27th, I was signed out of iMessage on my iPad overnight and I've been unable to sign back in since then. I changed my password that day thinking someone might've gotten access to my account somehow. I signed out of my Apple ID, signed back in, and shut off/turned back on my iPad, but nothing has helped.

I'll open iMessage and it'll prompt me to enter my ID/password, which I do, then it loads for a few minutes before giving me an "Unable to contact the FaceTime server" error. When I go into iMessage or FaceTime in settings, the entire app freezes and I have to close/reopen it to get it to work again. My OS is up to date and iMessage still works perfectly fine on my iPhone.

I have no clue why I was signed out to begin with (while I was fast asleep, mind you) and I'm at a loss for how to fix this. Any help is appreciated.

iPad Pro

Posted on May 29, 2023 12:17 PM

Top-ranking reply

Ali_E1

Community Specialist

Posted on May 30, 2023 2:11 PM

Hello raviolimeister,

If you're not able to re-activate FaceTime or iMessage on your iPad, check the steps in If you can’t turn on or sign in to iMessage or FaceTime against the steps you've already tried.

Check your network connection and confirm your date and time are set correctly.
Disable iMessage and FaceTime in Settings and restart your iPad.
Enable both again and wait.

It can take up to 24 hours (after the last time you enabled iMessage and FaceTime) to activate again. In the meantime, make sure your iPad is on the latest iPadOS version at Settings > General > Software Update.

All Our Best.

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Can't sign into iMessage on iPad

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