Media & purchase grayed out

On my minors phone the media & purchase password settings is grayed out. It won’t let me change it to require password after 15 minutes. It’s currently on free downloads for needing a password. She also has to put her password 3 times before it downloads. This is an iPhone 13 with family sharing. My family sharing doesn’t show any options for media purchase passwords.

Posted on May 29, 2023 3:14 PM

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Posted on May 29, 2023 3:26 PM

See -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • 👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


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Media & purchase grayed out

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