iPad Pro won’t charge with USB-C to USB-C cable

So I take it that no one has found a solution to the USB-C to USB-C cable problem on the iPad? Clearly, Apple support has no solution for this, short of the usual common sense solutions. I doubt that it’s a hardware problem with the tablet, but rather a software issue recognizing the architecture of the USB-C. Sure wish Apple would help us with this.

Ok, so I tried the USB A to C trick again and no dice. Nothing changed. The charger was the same, the cable, too, and it failed to even register with iPad. Also, I've been noticing as of late a yellow tint to the screen, presenting as a rectangular band down two sides (right and bottom when in landscape mode with the USB C port to your right). I'm wondering if these problems are related. Also, I purchased the iPad Pro when everything was coming out of COVID lockdown. I'm wondering if there are a few years (the COVID years) of just poorer quality. As it is, this iPad is about 3 years old, awfully expensive to replace after just 3 years. I normally get 4-5 years out of an iPad before feeling the need/desire to replace it.

Just gave this a try with my iPad Pro 11” 2nd Gen running iPadOS 17.4.1 and no dice. Glad it worked for you, though. My suspicion is that there’s more than one thing happening for people here. For you it seems to be a pure software issue that resolved with a shutdown and restart. For me and others where the software oriented solutions don’t work it would then come down to a hardware issue. If it’s not a hardware issue then there’s a deeper software problem/bug that can’t be resolved by a simple reboot.

Maybe a problem with the USB controller? Perhaps an issue where liquid somehow gets into the USB port and the system decides it can’t be used until it dries out but the system never recognizes that the port is dry? Just spitballing, but this seems to be a widespread issue without any resolution.

Same Issue, iPad Pro 5th gen 12,9 (Nov 21)

Went from sometimes charging to not charging at all....

Apple Store Genius Bar ran diagnostics and came back with: "all lights show green"...

"We will replace it for eur 1,070"

Lightly used device...

The Apple charger/charging cable issue has been a monstrous and wholly unnecessary problem for at least a decade. It not uncommon for the cables to separate within weeks, and unbranded cables aren't reliable. The sad part of it is if you go to Amazon, there is an ocean of products that don't event work with, let's say an iPad Pro. The word "certified" is thrown around like candy, but is essentially meaningless, and just a marketing word designed to deceive. Over the years I have tried to find durable charging cable solutions, to no avail. I have nursed cables over the span of 2-3 years as the separate from the plug end, time-and-time again. please, for the love of God!

[Edited by Moderator]

I just got a response telling me the cables in my photo aren't Apple cables because Apple cables don't have sleeves as shown. WRONG! These are Apple cables, and my point is that I added the sleeves, purchased at Home Depot, to stop the splitting of Apple's cable at the plug. Duh! The shrink sleeves gave me an extra year, but they eventually detach because Apple uses a non-adhesive cable shield.

[Edited by Moderator]

Thank you for your response. The sleeves in my image were added by me about a year or more ago. They are simply heat shrink sleeves I purchased at Home Depot. My cable actually works...still! My point is a simple one...why? Why do the charging cables have to be not only designed with a short, self-destructive life span but need to be removed.

Everyone who uses an iPad for production work also knows that we keep the device plugged in for extended use, but the cables begin to break down quickly with extended use.

It would be nice to have durable cables, perhaps with a side plug option.

I’m having the same problem, but I fortunately mine happens sometimes with the USB A to USB C cable as well. It may be the order I am plugging them in. I will try and be more conscientious to plug the cable into the wall before I plug it into the device. Seemed to start about 6 months ago.

paxtonjm wrote:

Has anyone tried a higher wattage USB A adapter? I found an Anker that has a 40 watt USB A. Just wondering if that will help with no ⚡️ or the slow charging on A?

When using a USB Type-A Power Source, the iPad will charge at 5V - current limited to ~2.4A (12W).

iPad Pro 3rd Gen running ios 17.5.1 no longer charges with usb c connector but the magic keyboard usbC connector will charge the ipad. It also will work with the USB c I data cable I have plugged into the CalDigit TS4. But no other configuration of usbc to usbc or standard usb to usbc will work.

Please help

Same here. 2nd 11” Pro, first one replaced under warranty. Various cables, blocks. My default is the 35w Apple dual charger, with 1 USBC and 1 lightning. 2nd just went out of warranty.

Might ditch the Pro and drop back to an Air. Very frustrating.

Not sure about the mini, but my iPad Pro still has issue after 17.1.1. And my iPhone 15 pro max still have issue.

I just upgraded from 17.1 to 17.1.1. As of 2 days ago, the problem was still unresolved. With the updated iOS, I hope the problem goes away. I'm not very confident though.

It's happening to me today :'(

Does anyone find a solution ?