iPad Pro won’t charge with USB-C to USB-C cable

Maybe a problem with the USB controller? Perhaps an issue where liquid somehow gets into the USB port and the system decides it can’t be used until it dries out but the system never recognizes that the port is dry? Just spitballing, but this seems to be a widespread issue without any resolution.

Hey everyone - possible temporary fix here. I'm having the same issue with the 2021 5th generation iPad Pro 12.9".

I hesitate to share this for fear of jinxing it. But I was able to buy a 5-pack of 10-ft USB-C to USB-C cables from the brand "SMALLElectric" on Amazon.com and these do appear to be working for both charging and syncing.

Strangely, you still have to play with the orientation - it works with some orientations and not others. But the charging seems reasonably quick.

Don't know how long this will last, but hope this might help someone else...

Same Issue, iPad Pro 5th gen 12,9 (Nov 21)

Went from sometimes charging to not charging at all....

Apple Store Genius Bar ran diagnostics and came back with: "all lights show green"...

"We will replace it for eur 1,070"

Lightly used device...

Thank you for your response. The sleeves in my image were added by me about a year or more ago. They are simply heat shrink sleeves I purchased at Home Depot. My cable actually works...still! My point is a simple one...why? Why do the charging cables have to be not only designed with a short, self-destructive life span but need to be removed.

Everyone who uses an iPad for production work also knows that we keep the device plugged in for extended use, but the cables begin to break down quickly with extended use.

It would be nice to have durable cables, perhaps with a side plug option.

To be honest, my USB C port completely stopped working after I had to do a full restore on my 11” iPad Pro (2nd Gen). Even after this latest iPadOS update (17.5) the USB C port is as dead as a door nail. I’m using the port in the Magic Keyboard, otherwise I’d have already had to either buy a new iPad or be completely SOL. Still, I may try the factory resetting route, can’t see how it can hurt.

For some background, I had to restore my iPad as completely new as it wigged out (random icons on the Home Screen completely disappeared and when I went to restart the app icons never reappeared) and I forgot the password to my encrypted local backup. Lesson learned, now I use iCloud to backup. Anyway, without the password to my now completely useless space wasting local backup I restored as new. The intermittent USB C issues I was having previously became consistent and permanent in short order.

So, my conclusion based on personal experience and other’s is that there is most likely a hardware issue causing the internal USB C port to fail. If it’s a software/firmware problem then perhaps a full factory restore will resolve it and I’ll prove myself wrong. If not, well, the new iPads are looking good.

My advice to you and anyone else in this situation is make sure you have a solid backup before trying a full factory reset. But, yeah, go ahead and try it, can’t see how you’ll be any worse off if it doesn’t work, and if it does then you have your USB C port back.

Apple released update version 17.1.2. Have you tried it yet? Please share the update.

It was awful. I can’t believe that Apples didn’t have the response to this problem.

Do you still have issues with the charge?I had similar issues so I updated mine to 17.2, it seems to help its charging now.

I have not either since 17.2. So - all this time it was a software issue. If so - sure glad it may have fixed it.

Unfortunately, I am pretty sure I had this issue after iPadOS 17.2 was installed. But I have not had any charging issues since the last time it happened back in December.

Have you tried shutting the iPad down then wait a few minutes and reboot, this normally works for me, it should allow you to recharge it for a week or so before it stops again. Good luck

justI tried it but still nothing. Thanks for your suggestion anyway

I have an iPad Pro, 12.9”, and have no problems with the charging. I have an AT&T c to c cable and it works fine.

Did you tried an older charger like iPads old ones not a type c ?

My iPad Pro stopped charging also it will sometimes and other times nothing! I am trying to do the Apple 17.4.1 update Apple needs to fix this or I am going back to androids