Apple Mails rules not working

Not good with Apple Mail Rules

But you may consider Logging into the Web Portal of the Old e-mail address Account

Some ISP e-mail Servers or e-mail Services may allow you to configure, on the Server Side to Forward e-mails to another e-mail address

If so, the Rules you created become redundant ?

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Go to the online mail site for the account to be forwarded and do the forwarding there. That seems to work for me very well. Mine is for an Apple account. But I would think that other email providers would be similar.

Since the user has known they are Moving their Main E-mail account away from on e-mail provider to another E-mail Provider and has known there has been a 3 Moth Grace Period before the Old Account will be closed.

Is there any specific reason that during that 3 Month Grace Period they have not Notified ALL the Important Entities in advance of this pending Change in e-mail address ?

Usually and like when I have physically move from House to House, I have contact ALL the Important Entities in Advance of the change of Address.

This same principle would apply to changing e-mail addresses

As for E-mail rules and as perviously mentioned, the rules will, at some time, become obsolete once the Old e-mail Account is Closed

Old Toad wrote:

Go to the online mail site for the account to be forwarded and do the forwarding there. That seems to work for me very well. Mine is for an Apple account. But I would think that other email providers would be similar.

https://discussions.apple.com/content/attachment/503a9689-727f-4ebb-ab10-9b591c74dc03

The OP already indicated that the old account can no longer be accessed through the email provider's webmail page. The old account has been discontinued by the provider and is no longer accessible.

I do not know how Dumping an ISP and any of their Included Services like e-mail works elsewhere in the World.

But, here in Canada, If I dump say Bell Canada as my ISP, ALL Their Included Services are Close Down including the e-mail address my wife has been using since 2007.

FYI - That is not going to happen, as per my wife

My experience stating in 2015: the rules app is poorly written, it's buggy and doesn't work, it's apparently too low on Apple's priority list for them to care about and it's either so complicated it keeps contradicting itself or just plain poorly written.

tom2001 wrote:

Thanks for this. I did do this to start with, but I can no longer access the web portal of the old email address as it was tied to my ISP, and I have dumped them as they were charging me double what my new provider is, for a better package.

I suspect that my old address will continue working into the future, but with no ISP support, and the possibility of it stopping without warning. I can continue to monitor both inboxes, but it is a bit of a pain and I was hoping to loose connectivity to a host of organisations I am no longer interested in! You can unsubscribe till the cows come home but they never forget you!

If you dump your ISP what makes you think they will continue providing you email service?

Rebuttal in a friendly way

Services Associate with / offered from an ISP , including e-mail address(s), landline or any other service will Cease to exist once they Turn the Lights Off for that Account ( Close the Account )

tom2001 wrote:

Thanks ku4hx it’s good to know I am not the only one. Email is an old technology, so they probably don’t care about it any more. Typical of the industry as a whole.

FWIW, I do not have any issues with email rules. I don't think your issue as described has anything to do with rules. You cancelled an account and now it is not working as expected.

tom2001 wrote:

On the contrary, Bob. I cancelled at the end of March, and was told on more than one occasion that the old address would keep working for 3 months - ie to the end of June, and we have not got there yet. So it should be working as expected until then.

However, the problem should go away by itself eventually. I just hope no insurance etc. lapses because I never got a reminder.

Thanks everyone for the responses.

So what has that got to do with email rules? If the service stopped working it is your service provider that stopped it. You even stated that you can no longer log into the service webmail page.

It's not necessarily complacency so much as prioritization.

I'm not saying my experience relates to all users, I gave to my experience (that's why I phrased it that way) and my thoughts. To take any one person's opinion and say it applies to all other persons is a logical fallacy commonly known as Generalization.

You watch, as soon as Apple makes a wholesale change to a different email system people will complain it's not the old system. Be careful what you wish for, you just might get it.