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iOS update for macOS stuck downloading

My iMac said in order to sync my iPhone 13pro to iMac that I needed to download an app.  I clicked on install, the progress bar appeared with a picture of an iPhone "Downloading 1 item" and since then nothing has happened.  Progress bar started but has not moved in over an hour with no progress. Also, I have already tried rebooting both my Mac and my iPhone.

Posted on Jun 4, 2023 12:23 PM

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3 replies

Jun 4, 2023 1:58 PM in response to Coasterman17-MacOS

I use my Mac to back up my iPhone. When I plug in my phone with the USB cable, I get a message saying that I need to update the software on my Mac so that I can perform a complete backup of my iPhone to my Mac (This happens occasionally) When I am presented with this, I am able to select install and then it normally downloads the updated software and then I can back up my phone. The issue is that it is stuck on downloading the update for my Mac so that I can back up my phone to my Mac.

iOS update for macOS stuck downloading

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