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Never happened before. Now it’s constant after LG app update. Any help?
Hi! I am having the same problem. Do you remember where in the settings you changed that? Can it be done from the tv app itself? Any suggestions are appreciated!
Hi! I am having the same problem. Do you remember where in the settings you changed that? Can it be done from the tv app itself? Any suggestions are appreciated!
Hi Jeffe Aronson,
We can recommend fully resetting the Apple TV app using the steps below:
"If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.
, navigate to Settings. If the same thing keeps happening, if possible uninstall the app entirely from your smart tv and reinstall it. This may not always be the case, and we'd recommend contacting LG to see if that is an option they offer.
Beyond that, if this was an LG system update that lead to this issue, we'd recommend following up with them.
Take care.
As it turned out, that wasn’t the problem. TV+ just updated, and apparently like other Apple apps, settings auto defaulted to require sign in every time. Once I figured that out, I went into settings and changed it to never. Voila. Fixed. Duh.
hello...having same issue, on BOTH LG and samsung smart TVs, seems like Apple TV+ app is signing off every time TV is turned off as have to repeatedly log in every time open the app. Saw mention about "auto defaulted to require sign in every time", but cannot figure out how to do that. Went to computer to see if could see any settings there, but could not find anything that would pertain to the television App. Any suggestions? Thank you
I was having the same issue and found this to help: Set password requirements in the Apple TV app - Apple Support
Apple TV + app on LG smart tv keeps logging me out
