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User profile for user: millz181
millz181 Author
User level: Level 1
4 points

Apple Tv 3rd gen

My Apple TV was working fine, then kept freezing and then remote would not work. So I restored it via PC and Mac several times and to which each time it tells me it’s been restored. However it’s now just stuck on the “connect to iTunes” logo. I have the latest version of iTunes and the Apple TV is being detected as well but I’m not sure why it keeps giving me the logo. The loading bar comes up and fills and then it ends in the connect to iTunes after. I don’t think it’s to do with the time I have had it for as it working fine and it’s connects etc to iTunes

Posted on Jun 9, 2023 2:21 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,650 points

Jun 9, 2023 2:42 AM in response to millz181

Restoring externally through a computer is the most thorough step available to start over and bring it back to a functional state. If that doesn’t work, then then you may have a hardware issue that is not repairable officially. The device is not expensive enough to have diagnostics and repairs on it parts; it was always “replace the whole unit” for Apple TV devices with hardware issues.

Sorry to be the bearer of bad news. It has had a good 10 year run, though. Time to consider a modern replacement.

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Apple Tv 3rd gen

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