I'm getting mail addressed to ...@suddenlinkmail.com I'd never heard of them before & its not me!

I have tried and tried to block this nasty spam that started arriving that isn't my address at all. Using the filter 'Rules' in settings on mail, I try to stop mail not addressed to me. But still it keeps coming. As the first few characters in the addresses changes each time I cannot put in the whole email address into the rules. I'm now getting truck loads of horrible spam but every rule I try has no effect! Before this, I'd never heard of this email client so don't know how it's happened. I don't find any viruses on my iMac computer and have Malwarebytes running too. Is anyone able to help me stop it? Thank you.

iMac 24″, macOS 13.3

Posted on Jun 9, 2023 5:21 AM

Top-ranking reply

Michael Fiechtner

Level 1

19 points

Posted on Jul 16, 2023 7:58 PM

In your Rules, whether you are filtering “from” or “addressed to,” include only the domain names, (all the characters after the @ sign). Do not include the @ sign, nor any characters before the @ sign. Those constantly change, as you’ve discovered.

I’ve created Rules with corresponding folders for the worst offenders. My Junk mailbox is relatively clean and manageable. Only messages that SpamSieve considers Junk go there. If I see some spam sender with greatly increasing frequency, then I will add a Rule and folder in iCloud Mail.

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90 replies

Jun 9, 2023 5:59 AM in response to dialabrain

Jun 9, 2023 11:06 AM in response to dialabrain

Thank you very much. I'll try it!

Jun 9, 2023 11:07 AM in response to D.I. Johnson

Thank you for your help. Really appreciate it

dialabrain

Level 10

135,521 points

Jun 9, 2023 11:28 AM in response to Jane Elizabeth Smith

You're welcome.

Jun 15, 2023 10:18 AM in response to Jane Elizabeth Smith

I did try this but it hasn't had any effect whatsoever. :(

Jun 19, 2023 11:39 AM in response to rmartin7me

This worked for me, as well! Thank you Jesus!

Jul 5, 2023 4:04 AM in response to Jane Elizabeth Smith

This seems to be a huge problem for a lot of people. I'm getting hundreds of junk emails daily. Can Apple look into this as it seems to be a specific issue with iCloud email addresses?

Jul 5, 2023 7:29 AM in response to Michael Fiechtner

THANK YOU FOR THIS!!!

Jul 5, 2023 7:34 AM in response to Bob Ayers

The address is apple.com/feedback

Grimm5

Level 1

8 points

Jul 9, 2023 7:15 PM in response to Jane Elizabeth Smith

FOUND THE FIX. And I am confident that Apple gives not a hoot. This is how I fixed this entire issue

Jul 12, 2023 8:37 AM in response to Grimm5

Thanks for your post Grimm5. But HOW did you fix it? & what has Outlook got to do with Apple mail? Nice picture but no instructions.

Jul 12, 2023 12:22 PM in response to Jane Elizabeth Smith

I think he is being sarcastic indicating his fix is to use Microsoft outlook.

Jul 12, 2023 1:25 PM in response to Bob Ayers

Ahhh. Silly me!

Jul 15, 2023 4:12 AM in response to Jane Elizabeth Smith

FED UP NOT ONLY GETTING THIS JUNK, BUT ASKING YAPPLE FOR HELP IS AS HELPFUL AS CAT ON A HOT TIN ROOF…USELESS !!! THINKING TO DIVORCE MYSELF FROM YAPPLE.

Jul 5, 2023 8:15 AM in response to CarmyBeth

There are a few layers to Apple support. The first level is limited in their knowledge and what they can do. If you feel like you are not getting anywhere ask to speak to a senior advisor. Once a case has been created you are sent an email with a case number. Calling back you can tell the first advisor you have a case number and would like to speak with a senior advisor. They will refer to the notes and take it from there. On the more complicated cases if the senior advisor can't resolve the issue and they feel it necessary they will then gather information and send it to the engineers. This is involved and a lot of information will need to be gathered from your computer so the can recreate the issue. Once they find a solution it will most likely get placed in a future softwares update.

Finally I have been told that Apple advisors are not supposed to create the mail rules for you. They can show you how but that is all.

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I'm getting mail addressed to ...@suddenlinkmail.com I'd never heard of them before & its not me!