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I'm currently trying to change the email address associated with my AppleID (from University to personal email address), but when I enter my personal address, I see the message, "Your new AppleID cannot be the same as your notification email address."
What is a notification email address? How do I change it? Or how do I remove my personal email as my notification address?
[Re-Titled by Moderator]
When I go to remove the notification email address I get this “"Continue on one of your devices
On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID." And when I go to settings>Apple ID there is nothing there to do….. broken process/bug it seems to be or very unfriendly error message (if it is supposed to be an error message)
When I go to remove the notification email address I get this “"Continue on one of your devices
On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID." And when I go to settings>Apple ID there is nothing there to do….. broken process/bug it seems to be or very unfriendly error message (if it is supposed to be an error message)
I had the problem solved with the help of a senior IT guy form Apple. He explained that if you are logging in form a device that uses face ID or finger print, it will not work. This is due to restrictions intentionally set by Apple for our protection. This is why I kept encountering this exact message and issuje. A solution that worked was to log in, inputting the password manually, from a desktop browser. Hope this helps!
Did u fig it out? I am stuck in the loop to change notification email.
My ex’s email is in notifications how do I remove please
in 2024 What worked for me was logging out and logging back in but this time i used a different email / cell number thats attached to my main Apple ID. Then i was able to update the Notification email address with out any issue.
Hi wingus,
The notification email is an additional email address that you have added to your Apple account to receive notifications. Log in on the Apple ID website and look for your personal email address listed under "Sign-In and Security" and "Personal Information." If you see your personal email address listed anywhere, you'll need to remove that email address to use is as your primary email.
Once you've removed it, this article will help you change your Apple ID email address:
Change your Apple ID - Apple Support
Kindest Regards.
Heather's solution worked for me. Login with your username and password in a browser rather than using a passcode.
This worked perfectly. I had logged in using my fingerprint. I logged out and back in with my password and I could make the change. Thanks! I wish they would explain these things a little better.
This solution worked for us! Such a shame Apple does not give these instructions online and misleads us with a popup to continue on a connected device such as iPhone or iPad.
SOLVED! I had the same prob- called Apple and they found i had to SIGN OUT of my Apple ID on one device and then it wouyld allow the deletion of my notification email. Re-booting your device does NOT log you out.
This is the exact problem I am encountering. Is there a fix?
I am having the exact same issue too. Has a fix been issued?
Same problem here. Anyone know a solution?
This does look like a bug.
Heather, are you saying to log in to your Apple account from a desktop browser or any device?
How do I remove my personal email as my notification address?
