I entered a family subscription but in my family shared suscriptor don’t appear Apple Music why is the reason ?

I entered a family subscription but in my family shared suscriptor don’t appear Apple Music why is the reason ?

Posted on Jun 11, 2023 11:08 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 12:23 PM

Thanks for reaching out ChusitaGuigui,


It sounds like you joined a family share group, and you're trying to access Apple Music but it isn't showing an active subscription. We can help.


Let's start by making sure you've completed these steps to Add a family member to your shared subscriptions:


If you already set up Family Sharing

After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:
1. On your iPhone or iPad, go to Settings, then tap your name.
2. Tap Subscriptions.
3. Scroll down and make sure that Share with Family is turned on. 
4. Tap the subscription that you want to share.
* If the subscription is individual or student, upgrade your subscription to a family plan
* If the subscription isn't made by Apple, it might not be eligible to share. To share a subscription, turn on Share with Family under Family Access. 


Hope that helps.


Take care.



1 reply
Question marked as Top-ranking reply

Jun 13, 2023 12:23 PM in response to ChusitaGuigui

Thanks for reaching out ChusitaGuigui,


It sounds like you joined a family share group, and you're trying to access Apple Music but it isn't showing an active subscription. We can help.


Let's start by making sure you've completed these steps to Add a family member to your shared subscriptions:


If you already set up Family Sharing

After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:
1. On your iPhone or iPad, go to Settings, then tap your name.
2. Tap Subscriptions.
3. Scroll down and make sure that Share with Family is turned on. 
4. Tap the subscription that you want to share.
* If the subscription is individual or student, upgrade your subscription to a family plan
* If the subscription isn't made by Apple, it might not be eligible to share. To share a subscription, turn on Share with Family under Family Access. 


Hope that helps.


Take care.



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I entered a family subscription but in my family shared suscriptor don’t appear Apple Music why is the reason ?

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