It says subscription has expired but it won’t let me cancel I’m just trying to update a free app I want to cancel the subscription in question but it won’t let me what can I do

It says subscription has expired but it won’t let me cancel I’m just trying to update a free app I want to cancel the subscription in question but it won’t let me what can I do

iPhone 12, iOS 16

Posted on Jun 12, 2023 1:58 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2023 2:33 PM

If it's expired. it means it's over. There's nothing left to cancel. It has ended, and is completely inactive now.


If your subscription was unable to be charged for any reason, and it expired because of that, you are still responsible for the pending payment. The pending charge puts your account in bad standing and prevents you from accessing other iTunes or App Store services such as Updating apps.


You must add a verifiable payment method to your account to complete the pending charge. Once it's completed successfully, you can then access the other App Store services such as updating apps.

click here ➜ Add a payment method to your Apple ID - Apple Support


You can request a refund for the charge once its completed by clicking here ➜ Contact Apple Support for a refund for a cancelled subscription

20 replies

Mar 9, 2024 3:45 PM in response to Jasonridgeway98

I accidentally purchased an app a few days ago while getting more info regarding the app. The same day, I realized my error and cancelled the app. Today, I received an eMail stating that i had been charged $55.00 for the app. I am unemployed and have NO income. This issue has put my account in the red.


PLEASE return the funds to my account as soon as possible to stop any charges. Thank you so much. I appreciate your assistance.


Sue S.


[Edited by Moderator]

Mar 9, 2024 6:09 PM in response to SKS532

SKS532 wrote:

I accidentally purchased an app a few days ago while getting more info regarding the app. The same day, I realized my error and cancelled the app. Today, I received an eMail stating that i had been charged $55.00 for the app. I am unemployed and have NO income. This issue has put my account in the red.

PLEASE return the funds to my account as soon as possible to stop any charges. Thank you so much. I appreciate your assistance.

This is a user-to-user technical support forum. No one here can refund your money.


You can request a refund here:


Request a refund for apps or content that you bought from Apple - Apple Support


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It says subscription has expired but it won’t let me cancel I’m just trying to update a free app I want to cancel the subscription in question but it won’t let me what can I do

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