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For the past couple of days my gmail notifications are only stating that I have a new mail ☹️. Previously I’d get a new mail notification with the senders name and subject heading.
i haven’t changed any settings so what am I missing?
[Edited by Moderator]
iPhone 12 Pro Max
yes omg this started happening recently to me too , i tried literally everything. i uninstalled, installed, checked settings, restarted settings, restarted iphone, cleared cache, literally anything that was suggested when i searched. please let me know if you are able to find a solution
yes omg this started happening recently to me too , i tried literally everything. i uninstalled, installed, checked settings, restarted settings, restarted iphone, cleared cache, literally anything that was suggested when i searched. please let me know if you are able to find a solution
Hi! May I know what you did to solve the problem?
The same think has been happening to me. I went to settings and show preview and it was already on always and it still is not working.
Even after applying all the above said settings. It’s still the same. Do we have a permanent resolution for this please?
Hi Goozbry70,
Thank you for checking that setting and clarifying further. If this is occurring with the Gmail app rather than the iOS Mail app, you will want to check Settings > Notifications for the Gmail app and verify the settings there. If those settings appear to be correct, and you're still having this issue, we'd suggest contacting the app developer for Gmail for support:
How to contact an app developer - Apple Support
Cheers!
Hi,
I’ve checked the settings you mention and I have them as you suggested.
all I get as a preview is ‘you have a new message’. It’s beyond frustrating and I really can’t work out where it’s gone wrong!
when I click on the notification it takes me to gmail (once the phone is unlocked) and there is a notification saying that the notification can’t be opened and that I may need to update gmail. I assume from this that maybe the issue is the gmail app’s issue??
Hi Goozbry70,
Thanks for posting in Apple Support Communities.
It sounds like your Gmail Notifications aren't showing previews as they once were. You can change this in Settings > Notifications > Mail. Scroll down to Show Previews and choose Always or When Unlocked.
Learn more about adjusting notifications Use notifications on your iPhone or iPad - Apple Support.
Regards.
heres a community post to google i made - https://support.google.com/mail/thread/221256772?hl=en
Gmail notifications only stating new mail
