IPhone Audio Skipping

Hello! I was wondering if anyone else has had an issue with their audio skipping with any app used. I’ve tried changing the output (AirPods, phone speaker, wired headphones) but the audio continues to skip like a CD every couple of seconds. I reached out to Apple support and am awaiting their response, I was just trying to see if others had this issue. My current software is iOS 16.5. Let me know, thanks!

iPhone 12 Pro Max, iOS 16

Posted on Jun 14, 2023 10:04 AM

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Posted on Oct 13, 2023 12:35 PM

I had the same problem with iHeart Radio and other internet audio streaming. After someone called while I was streaming audio, the audio would skip for a second approximately every 4 seconds. I tried shutting down / restart and resetting network settings which did not solve the issue. I called Apple Support and they suggested backing up the iPhone to iCloud and doing a factory reset. Under Settings/General/Transfer or Reset iPhone/Back up to iCloud/Clear all data from Phone. That worked.

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Question marked as Top-ranking reply

Oct 13, 2023 12:35 PM in response to mmh323

I had the same problem with iHeart Radio and other internet audio streaming. After someone called while I was streaming audio, the audio would skip for a second approximately every 4 seconds. I tried shutting down / restart and resetting network settings which did not solve the issue. I called Apple Support and they suggested backing up the iPhone to iCloud and doing a factory reset. Under Settings/General/Transfer or Reset iPhone/Back up to iCloud/Clear all data from Phone. That worked.

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IPhone Audio Skipping

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