How to fix Brother Printer Offline issue on iMac

I am running Ventura 13.4 on iMac and had problems with Brother printer going off line. I called Apple support and they could not fix the problem. Brother was a waste of time. Here is what I did. I added a new printer using the IP address of the printer. After selecting add printer. Select the globe which is the middle icon in add printer. Type the IP address into Address. Protocol will show as AirPrint. Then name the printer. This solution has been working when I look at my printers and scanners settings I see two printers the Brother printer that is offline and the new printer idle. I named the new printer "Brother IP address printer". My Mac Book Pro running Monterey 12.6.6 has never lost the connection to the printer. Also have downloaded Brother iPrint&scan from App Store.

[Re-Titled by Moderator]

iMac (M1, 2021)

Posted on Jun 14, 2023 12:19 PM

Top-ranking reply

leroydouglas

Level 10

199,458 points

Posted on Jun 14, 2023 2:54 PM

LarryNJr wrote:

I am running Ventura 13.4 on iMac and had problems with Brother printer going off line. I called Apple support and they could not fix the problem. Brother was a waste of time. Here is what I did. I added a new printer using the IP address of the printer. After selecting add printer. Select the globe which is the middle icon in add printer. Type the IP address into Address. Protocol will show as AirPrint. Then name the printer.

This solution has been working when I look at my printers and scanners settings I see two printers the Brother printer that is offline and the new printer idle. I named the new printer "Brother IP address printer".

My Mac Book Pro running Monterey 12.6.6 has never lost the connection to the printer. Also have downloaded Brother iPrint&scan from App Store.

So you resolved it or no?

you can submit your Apple Feedback here: Product Feedback - Apple

View in context

How to fix Brother Printer Offline issue on iMac

Similar questions