Guided access

Guided access not working even after switching it ON

No guided access option appears once triple clicked

iPhone 12 Pro, iOS 16

Posted on Jun 14, 2023 1:53 PM

Top-ranking reply

Phil0124

Level 10

216,842 points

Posted on Feb 29, 2024 11:00 AM

Make sure you are inside an actual App before trying to enable it. It won;t work from the Home Screen or the Settings App.

View in context

Similar questions

Guided Access not working I'm not able to use Guided Access on an iPad pro 12.9. 15.6.1 is the OS. I've tried the common fixes - turning on and off Guided Access, restarting the iPad. The "Guided Access" item on the Accessibility Shortcut menu is checked, but also grayed out. Any help would be appreciated, thanks!
1204 1
Triple Click is just not working so now I get stuck in Guided Access. I put on Guided Access for the first time in a while. I managed to get into Guided Access. I expected to start with an options screen to set time limits, touch, time limits, etc. It however launched me straight into Guided Access. Now in Guided Access, the triple-click is not working for me. I tried every variation of speed with no effect. Luckily, I could use Lost Mode to turn Guided Access off, but I would still count this as buggy! Any help or advice about using Guided Access properly would be appreciated.
1602 3
Guided access error I’m using guided access at the moment and I tried triple clicking it and using Touch ID and still guided access didn’t turn off and I’m stuck in an application
533 2

3 replies

Top-ranking reply

Phil0124

Level 10

216,842 points

Feb 29, 2024 11:00 AM in response to sarang54

Make sure you are inside an actual App before trying to enable it. It won;t work from the Home Screen or the Settings App.

helpch

Level 1

4 points

Feb 29, 2024 9:19 AM in response to sarang54

I have this problem for months or even years, it's quite annoying, can apple fix this

edit: this bug happens randomly

helpch

Level 1

4 points

Feb 29, 2024 11:21 AM in response to Phil0124

yes, it's a bug that happens randomly, can't do anything to activate it in an app

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Guided access

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up