You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

806cat Author

Level 1

4 points

Cannot sync iPhone 6 to Macbook Air M1

I am trying to sync my iPhone 6 to a Macbook Air M1. It has synced a few times but it is intermittent and recently it simply does not sync. The iPhone 6 appears in Finder named correctly but the window just shows "Loading" with the rotating 'hourglass' symbol forever. I have tried the following:

Cleaning socket in iPhone
Both USB-C ports on the Macbook
A new USB-C to Lightning cable
Resetting privacy options on iPhone 6
Ensuring iPhone 6 and Macbook OSes are up-to-date

Nothing seems to work. Any help appreciated.

MacBook Air (M1, 2020)

Posted on Jun 15, 2023 2:22 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Jun 15, 2023 2:28 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your computer doesn't recognize your iPhone or iPad , I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards and best of luck.

Giulio

View in context

Cannot sync iPhone 6 to Macbook Air M1

Similar questions