Paid for Premium App (MyFitnessPal) and my subscription tjink
Premium subscription not recognized.
iPhone 12, iOS 16
Question marked as
User profile for user:
UTBadger
User level:
Community Specialist
Hey judyfrommclean,
We'd be happy to help out. If you're having issues accessing your MyFitnessPal subscription that you purchased, confirm the purchase was successful by reviewing your active subscriptions. To do so, go to Settings > [your name] > Subscriptions and ensure it's showing active there. For more info:
If it is, then you should work with MyFitnessPal support to get the in-app purchase restored by reaching out to them using this link: Contact Us | MyFitnessPal
We hope this helps out.
Take care!