AirPod
Why do my brand new Apple 3rd generation AirPods (shipped directly from Apple) show another persons name when I paired with my IPhone?
AirPods (3rd generation)
Question marked as
Notageek4sure Said:
"AirPod: Why do my brand new Apple 3rd generation AirPods (shipped directly from Apple) show another persons name when I paired with my IPhone?"
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Troubleshooting AirPods and Account Mismatch:
These may have been a returned device that was never disassociated from someone's Apple Apple. So, contact Apple Support, requesting assistance with fixing this.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)