I bought a used apple wallet/cardholder (Amazon) with FMF feature. How should I pair when the message says “not your wallet”?

suggestions on pairing/adding a wallet I bought on Amazon to my find my friends devices.

iPhone 14 Pro

Posted on Jun 20, 2023 11:24 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2023 2:03 PM

Hi eliom230,


We'd love to help out with the issue you're having. Since you purchased the product used, and because of the error you're getting, it sounds like the device is still associated to someone else's Apple ID. If this is the case, you would want to contact the seller to advise them of the issue and see if they are able to remove the device from the associated Apple ID. This would be the only way that you'll be able to set it up with your device. We've provided some helpful links below for additional information.


  1. Add your iPhone Wallet with MagSafe to Find My on iPhone
  2. Remove a device from Find My on iPhone


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 21, 2023 2:03 PM in response to eliom230

Hi eliom230,


We'd love to help out with the issue you're having. Since you purchased the product used, and because of the error you're getting, it sounds like the device is still associated to someone else's Apple ID. If this is the case, you would want to contact the seller to advise them of the issue and see if they are able to remove the device from the associated Apple ID. This would be the only way that you'll be able to set it up with your device. We've provided some helpful links below for additional information.


  1. Add your iPhone Wallet with MagSafe to Find My on iPhone
  2. Remove a device from Find My on iPhone


Cheers!

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I bought a used apple wallet/cardholder (Amazon) with FMF feature. How should I pair when the message says “not your wallet”?

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