can't subscribe to a podcast (iTunes store temporarily unavailable)

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Level 1

17 points

can't subscribe to a podcast (iTunes store temporarily unavailable)

I recently "merged" two libraries - creating a few "doubles" (podcasts only) in the process. After cleaning that up, at least one podcast was missing completely.

I go to the iTunes store, search for the podcast again ... when I click "subscribe", i get the "There was a temporary problem completing your request (iTunes store is temporarily unavailable ...)" message.

I have ... checked my connection & Apple's "system status" page, restarted both iTunes and the computer, verified the time & date is set to auto update, deleted cookies (in both ...\Roaming\Apple

Computer\iTunes\Cookies and ...\Roaming\Apple Computer\Cookies, verified iTunes is up to date, ... and as I have seen a "-45054 error" as well (might be related, might be not), I also deleted the C:\ProgramData\Apple Computer\iTunes\adi folder and restarted everything for good measure.

The problem persists.

I can see the podcast in the podcast app on my iPhone ... it shows that I am "following" - so I unfollowed (keep all episodes) and followed again ... still no luck after I connect to iTunes again.

I am fresh out of ideas ... and would REALLY love some help.

Windows, Windows 10

Posted on Jun 20, 2023 11:57 AM

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Answer 1

Top-ranking reply

Eric--F

Community Specialist

Jun 21, 2023 2:29 PM in response to hauker

Hello hauker,

Thanks for the error -45054, we're happy to help.

Try these steps from here: If you see a -45054 or -42110 error in iTunes - Apple Support

Let us know if it fixes both issues, neither, or just something else.

For iTunes unavailable, also check it's not blocked by third-party security: Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support

Thanks.

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Answer 2

js1984

Level 1

14 points

Jul 2, 2023 12:39 PM in response to hauker

I have the same problem. I can't subscribe through the store.

I can still subscribe by downloading a single podcast episode then going to library and then subscribe from there.

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Answer 3

fujirox

Level 1

13 points

Jul 3, 2023 6:47 AM in response to jo-anne183

jo-anne183,

in the STORE, i selected GET for one episode and it started loading all the episodes in my LIBRARY. see if that hack works!! = )

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Answer 4

Nov 3, 2023 10:28 AM in response to fujirox

That is the trick. Thanks for sharing. Grabbed an episode and then right clicked on the show name and click on subscribe. Super simple to get it to work.

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Answer 5

js1984

Level 1

14 points

Jul 3, 2023 10:25 AM in response to fujirox

If you now go into your library and right click on the podcast picture you can then select subscribe in the menu.

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Answer 6

Frankola

Level 1

9 points

Jun 24, 2023 2:12 AM in response to hauker

I'm also getting:

There was a temporary problem completing your request.

The iTunes store is temporarily unavailable. Please try again later.

.. when trying to subscribe to a new podcast with iTunes for Windows. The podcast is newly released and not already subscribed by me. This has been happening for days. I don't have an error code because it doesn't give one.

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Answer 7

flocrest

Level 1

19 points

Jun 25, 2023 5:15 PM in response to Frankola

I am having the same issue. I have tried on Windows and on Mac using Retroactive. I have tried deauthorizing and reauthorizing computers. I have tried on Windows with and without being logged in. I have also tried on my wife's Windows iTunes account which also produced the same error.

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Answer 8

hauker Author

Level 1

17 points

Jun 26, 2023 10:56 PM in response to Eric--F

Thank you, Eric.

To be clear, the -45054 error does NOT occur when trying to subscribe to a podcast ... those two things appear to be unrelated. (And as mentioned in my post, I already followed all the steps in the article you posted.)

I also looked at hte 2nd article you posted, but I am nut sure it applies: I CAN log in using my apple ID (just updated my iOS via iTunes using it).

I did, however, have a problem w iCloud ... I got a "couldn't upgrade (error 101)" message and iCloud appeared to be defunct ... but after following this thread, I managed to get it running again.

But the problem ("There was a temporary problem completing your request (iTunes store is temporarily unavailable ...)" message) ... still perists.

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Answer 9

Jun 27, 2023 1:59 PM in response to hauker

i am also unable to subscribe to new podcasts. i get this message:

There was a temporary problem completing your request.

The iTunes store is temporarily unavailable. Please try again later.

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Answer 10

Dec 23, 2023 4:39 PM in response to js1984

Thanks Bro...this did work...just hover the whatever you want to subscribe to-- control/click and hit subscribe.

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Answer 11

Jul 1, 2023 4:18 AM in response to hauker

Hello,

I'm experience the same issue since last month.

iTunes v12.12.9.4 isn't allowing the subscription of any podcast from the library:

"There was a temporary problem completing your request.

The iTunes store is temporarily unavailable. Please try again later."

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Answer 12

Jul 2, 2023 10:11 AM in response to hauker

Hi

I've been having exactly the same issue. No error codes, just the same as everyone else .....

"A temporary problem completing your request. The iTunes store is temporarily unavailable. Please try again later".

It will let me download individual episodes of podcasts if I search for them, but not able to subscribe to any new one at all.

Been driving me crazy .. done all the checks .. and now pleased it's not just me.

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Answer 13

Jul 2, 2023 6:33 PM in response to hauker

I had this error start last week. Its painful and annoying. i have to note what podcast episode I am up to and write down the names of podcasts I want to listen to. I hope Apple sorts it out ASAP !!

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Answer 14

hauker Author

Level 1

17 points

Jul 17, 2023 9:39 PM in response to js1984

surprisingly, THAT actually DOES work ... thanks for posting it @js1984

... now let's hope Apple will still fix iTunes, 'cause this workaround just isn't "good enough" for an ecosystem such as this - and it's NOT something Apple should ignore ...

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Answer 15

Jun 28, 2023 2:27 PM in response to Canukistani

Yep. No error code just, "There was a temporary problem completing your request.

The iTunes store is temporarily unavailable. Please try again later."

I'm using iTunes for Windows latest version.

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can't subscribe to a podcast (iTunes store temporarily unavailable)

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