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Hi My Apple TV is stuck on the initial welcome screen and will not progress beyond the "continue" button. I have unplugged and plugged in the device with the same results. It was working previously. If I wait the screen goes into the screen saver. I also did remove and replug the HDMI cable. If someone can point me in the right direction that would be much appreciated. thanks.
Apple TV 4K (1st generation)
It seems that your remote may not be functional at this time.
If your Siri Remote or Apple TV Remote isn't working - Apple Support
It seems that your remote may not be functional at this time.
If your Siri Remote or Apple TV Remote isn't working - Apple Support
stuck on welcome screen / screen saver
