What do I do if my phone is hacked & can’t get into my apps cuz they’re getting the codes & emails so I can’t get into my stuff ,have been in my pictures & have sent me pictures where they’re getting & watching everything I do ??
[Re-Titled by Moderator]
iPhone 12, iOS 16
Lovemydog-22 Said:
"My phone is hacked & I can’t get into m apps cuz someone is getting the emails & codes so I can’t get in ,what do I do ??"
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Troubleshooting a "Hacked" Device:
Just like anyone, your best options are to secure your account (open and use a new eMail address for your Apple ID), and add everything manually. As for your current phone, set it up anew, as if you were to sell it. In Depth.
Four Things Here:
A. Modify your Credentials:
Having so much suspicion, consider modifying your credentials, ASAP, starting with a new password.
B. Verify Your Devices:
Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
C. Report this to Apple:
Have any suspicious items on the screen (i.e. messages)? Use my User Tip: Using the Photos App to Report Scams: - User Tip
and...
D. Set this Up Anew:
If you are so concerned, then reset your iPhone, as if you were to sell it. Perform as interacted here, including the backup: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support
Lovemydog-22 Said:
"My phone is hacked & I can’t get into m apps cuz someone is getting the emails & codes so I can’t get in ,what do I do ??"
--------
Troubleshooting a "Hacked" Device:
Just like anyone, your best options are to secure your account (open and use a new eMail address for your Apple ID), and add everything manually. As for your current phone, set it up anew, as if you were to sell it. In Depth.
Four Things Here:
A. Modify your Credentials:
Having so much suspicion, consider modifying your credentials, ASAP, starting with a new password.
B. Verify Your Devices:
Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
C. Report this to Apple:
Have any suspicious items on the screen (i.e. messages)? Use my User Tip: Using the Photos App to Report Scams: - User Tip
and...
D. Set this Up Anew:
If you are so concerned, then reset your iPhone, as if you were to sell it. Perform as interacted here, including the backup: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support
Hey Lovemydog-22 (Love the name!)!
Good advice above.
Its likely your phone isn’t hacked, however you can take precautions by checking your device and account settings, and making sure your accounts are secure, here are a few resources!:
Personal Safety User Guide - Apple Support (NG)
https://help.apple.com/pdf/personal-safety/en_US/personal-safety-user-guide.pdf
See who has access to your iPhone or iPad - Apple Support (NG)
How Safety Check on iPhone works to keep you safe - Apple Support (NG)
Use the built-in privacy and security protections of iPhone - Apple Support (NG)
Change your privacy settings on Apple devices - Apple Support (NG)
I hope these resources keep your mind at ease and provide the tools given to stay and keep safe! If you think you may be in physical danger, please contact your local law enforcement!
Also, to note……if you use the same email for several accounts, e.g. Facebook, Apple, Uber, etc., it may be a good idea to change your email password and make sure it has the most up to date security. All the best!
It’s improbable that your phone was hacked. Unless you have jailbroken your device you were not hacked. Your Apple ID may have been compromised, If you think your Apple ID has been compromised - Apple Support
My iPhone is hacked & I can’t get into my apps
