Pairing hearing aids and Mac Book Air

I've done all of the steps - my hearing aids just will not pair with my MacBook Air M2 - these same hearing aids pair effortlessly with my iPhone or iPad, but nothing happens whatsoever with the macbook!! I've already contacted Apple Care and they didn't know what to do - even the hearing aid manufacturer was the same - they should just work!

And before anyone says other wise - for the purpose of preventing an interference, I unpaired my hearing aids from my phone, switched off the phone bluetooth to ensure that it would only be my aids and the macbook in close vicinity and operating bluetooth.

At what point will Apple agree that perhaps it's an issue with the bluetooth on my mac and decide to do a proper investigation into the issue?

I was having problems pairing my MacBook Air M2. Turning off bluetooth on my iPhone and then restarting my hearing aids solved the problem. They paired the MacBook. Turn on the iPhone bluetooth I can now play both devices to my HA. Thank you !

I found a way to connect. I purchased a Resound Unite TV streamer 2 for about $250 and I use it to connect to my MacBook Air with just a simple audio cable that plugs into the headphone jack

In order to pair with your device, you need at least one of these models.

*Available on MacBook Pro (14-inch, 2021), MacBook Pro (16-inch, 2021), Mac Studio (2022), and Mac computers with M2 chip.

For the initial pairing of the HAs to the MacBook, please ensure that you have Bluetooth turned off on your iPhone/iPad. If they are still connected with these devices for the initial pairing, they will not connect. Once connected to the MacBook, you can turn the Bluetooth back on. I hope this helps!

What have you been doing thus far? Presumably, you should be able to do the following:

Open the Settings app > Bluetooth. Then, make sure Bluetooth is enabled on the Mac and your hearing aid is in pairing mode, the device should appear under 'nearby devices' and you could be able to click 'connect' and the device should connect.

It is Jan 17, 2024...I too have had pairing my phonak Nadia P90 hearing aides. They do pair to the Mac Air I have, but disconnect very quickly. I have tried all fixes and have not talked to apple or phonak yet. On one occasion, and I do not know why, they connected for a longer period but shortly went back to disconnect. I will try again to shut off blue tooth on computer (mac air) and restart. Not sure it will work but I will give it a shot. Anyone out there in hearing aide land or Mac book air land who can help, let me and others know. Thanks

Same problem, no show at all although it connects with my Samsung phone straight away. The audiologist says they are built especially for apple devices. lol

Same here using MacBook Air w/M2 Sonoma OS trying to connect Widex HA. Does not work. Connects to iPhone seamlessly.

Did all that...never discovers the hearing aids or the iphone.....

did you ever figure it out?