apple pay

I understand the help issue. The card is not the issue. When you try to add a card the verification process begins. Apple iPhone contacts Halifax for verification that the card and iPhone are identified and ownership is verified. You bank receives encrypted data and then contacts the iPhone for the card owner to respond to.

Halifax will either text, email or voice call the contact information they have on file. Is your son's contact information with the bank current? Has he responded to the verification contact from the bank?

That’s what has to happen. Please ask Halifax Bank what contract information they have for your son's account. I suspect they have wrong phone number, address and/or email. Once that’s corrected the card and iPhone/Apple Pay hopefully will verify and you’ll be set.

I do t remember if I’ve asked these questions before. Have you checked the age on his Apple ID?

You can try Resetting Network Settings. A few community members have reported that it fixed various Apple Pay and Wallet app issues.

Im pretty sure you checked region settings but both the region on your iPhone and region on Apple Pay account need to be set to the correct region.

I don’t remember because I think you had several posts going at the same time. Did you ever try Resetting Network Settings on the iPhone?

You’ll need to call Halifax and confirm. When need find out about the verification and why your son isn’t receiving the message, email or phone call. The card can’t be added if the bank doesn’t verify and your son confirms.

Yes, there must be a passcode, Face ID and Two Factor Authentication (2FA) enabled.

I've got a similar issue. Actually Apple Pay does no longer works. Once I access settings it says Apple Pay Issue Detected and a little 1 in red circle and then it says your iPhone is currently unable to use Apple Pay. This issue started when I tried to upgrade to I.O.S. 16.5.1. What happened was when trying to upgrade through my phone using wi-fi, my iPhone 11 Pro remained at Verifying Update and it kept on turning and nothing happened so I did the value up and down and then press button on the right until it shutdown and the apple logo reappeared. Then tried again to download the 16.5.1 but same thing happened. So I decided to set the phone as a new phone and resetted it factory settings log back in and once again the message. This time I erased al my banking info credit cards and what not and the I also took the home button by going into accessibility and did a cache reset but to no avail Apple Pay does not work and freezes at all times whether on settings or in the App itself. So I decided to upgrade to 16.5.1 from my MacBook connecting my phone to it. So from then I resetted my phone 2 more times ended calling apple we did a screen sharing over the phone and did analytic and diagnostic report from the setting but it did not work as they could not get the info from the analysis and diagnostic. My region is set in Canada and all but still. Funny thing is Apple Pay will work on all other phones even The Se second generation. I am thinking maybe there is a glitch with that update 16.5.1 that renders Apple Pay on iPhone 11 obsolete and or just destroys something. They've booked me an appointment with a Tech at an Apple Store tomorrow which I will go and see if there is something they'll be able to do. I am not having much confidence but from my search we are not the only ones having this issue mainly with iPhone's 11. Is it a tactic to force us to buy new phones or is it just a coding anomaly that is causing this issue with Apple Pay only on iPhones 11 maybe because of how their infrastructure is set up. we'll see what happens

Your issue was probably caused by an error when your iPhone was in the verifying step. When you restarted, the iPhone glitched and defective software was used for the update. I believe you’d have to do a total restore of your iPhone erasing all data. You may be able to downgrade to a lower iOS and then try updating again. You might try posting about this in the iPhone community.

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