Cannot add a Godaddy email to Apple mail
I have a refurbished iMac, 2019, Ventura. I tried to ad all my Godaddy, emails to Mail . All gmail emails had no problem. I even could add one of my Godaddy emails . The other one could be added but stays offline. Although I can send emails from the account via the outlook356 server. The account works perfectly on my iPhone. How can I make sure that I can receive all my emails on the other Godaddy account as well?
I contacted Godaddy already , but they said the error is not on their side but a computer problem...
What shall I do..?
iMac 21.5″, macOS 10.13