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Cannot add a Godaddy email to Apple mail

I have a refurbished iMac, 2019, Ventura. I tried to ad all my Godaddy, emails to Mail . All gmail emails had no problem. I even could add one of my Godaddy emails . The other one could be added but stays offline. Although I can send emails from the account via the outlook356 server. The account works perfectly on my iPhone. How can I make sure that I can receive all my emails on the other Godaddy account as well?


I contacted Godaddy already , but they said the error is not on their side but a computer problem...


What shall I do..?



iMac 21.5″, macOS 10.13

Posted on Jun 24, 2023 5:03 AM

Reply
5 replies

Jun 5, 2024 9:52 AM in response to bcunnin01

I had a similar issue where the response from Apple Mail was unable to add because it "Failed to Authenticate" and no matter how many times I reset my password or deleted the account it wouldn't work. I ultimately got it to work again by:

-Removing the 2FA for authenticator from GoDaddy

-Adding to Chrome "Allowed to UseJAVA Script"

Then going to Mail and adding the account again.



[Edited by Moderator]

Jun 24, 2023 2:48 PM in response to Baethke2012

Baethke2012 wrote:

I have a refurbished iMac, 2019, Ventura. I tried to ad all my Godaddy, emails to Mail . All gmail emails had no problem. I even could add one of my Godaddy emails . The other one could be added but stays offline. Although I can send emails from the account via the outlook356 server. The account works perfectly on my iPhone. How can I make sure that I can receive all my emails on the other Godaddy account as well?

I contacted Godaddy already , but they said the error is not on their side but a computer problem...

What shall I do..?




For problem accounts if no resolve delete the account and add it back in.




Microsoft 365 help


Microsoft support is very responsive and helpful.

https://support.microsoft.com


Ask the Microsoft Community—quite an active resource

https://answers.microsoft.com/




Cannot add a Godaddy email to Apple mail

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