Purchase is still pending even though money was taken out

I used my phone to buy some Robux on Roblox 4 days ago and the money has since been taken out of my bank account, but I never received the robux and its still listed as Pending in my purchase history

iPhone XS Max, iOS 16

Posted on Jun 25, 2023 7:53 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2023 8:18 PM

If you don’t see your in-app purchases read this support article --> - If you can't find or use your in-app purchases - Apple Support


Click on this link to learn 'How to contact an app developer' about problems running an app or problems receiving purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem with the developer contact Apple:


Report a Problem (and to ask for a refund) - https://reportaproblem.apple.com/?s=6


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.


2 replies
Question marked as Top-ranking reply

Jun 25, 2023 8:18 PM in response to gmad_

If you don’t see your in-app purchases read this support article --> - If you can't find or use your in-app purchases - Apple Support


Click on this link to learn 'How to contact an app developer' about problems running an app or problems receiving purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem with the developer contact Apple:


Report a Problem (and to ask for a refund) - https://reportaproblem.apple.com/?s=6


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.


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Purchase is still pending even though money was taken out

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