I used my phone to buy some Robux on Roblox 4 days ago and the money has since been taken out of my bank account, but I never received the robux and its still listed as Pending in my purchase history
iPhone XS Max, iOS 16
If you don’t see your in-app purchases read this support article --> - If you can't find or use your in-app purchases - Apple Support
Click on this link to learn 'How to contact an app developer' about problems running an app or problems receiving purchases. --> How to contact an app developer - Apple Support
If you cannot resolve the problem with the developer contact Apple:
Report a Problem (and to ask for a refund) - https://reportaproblem.apple.com/?s=6
If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.
If you don’t see your in-app purchases read this support article --> - If you can't find or use your in-app purchases - Apple Support
Click on this link to learn 'How to contact an app developer' about problems running an app or problems receiving purchases. --> How to contact an app developer - Apple Support
If you cannot resolve the problem with the developer contact Apple:
Report a Problem (and to ask for a refund) - https://reportaproblem.apple.com/?s=6
If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.
This happened to me as well! Earlier this week, I purchased some 400 robux with credits I got from a gift card, and it deducted the 38.00 HKD that it cost, but I never received any robux at all! It says it is still processing, by why?
Purchase is still pending even though money was taken out
