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iPads stucks while useing Photo app with Apple keyboard. Happens with all new iPads and Photo app everytime. Just try to move between Years-Months-Days-All and the program will fall.
This has been like that many years but nothing has happend.
[Re-Titled by Moderator]
iPad Pro (5th generation)
If your iPad gets stuck or experiences issues while using the Photos app with an Apple keyboard, you can try the following troubleshooting steps to resolve the problem:
If the problem still persists after trying these steps, it's advisable to contact Apple Support for further assistance. They can provide more specific troubleshooting guidance based on your iPad model and iOS version to help resolve the issue.
You’ve clearly found a consistent bug.
You would be well advised to submit a Bug Report to Apple via its Product Feedback portal. For iPad and iPadOS:
Every report counts - as until Apple receive a sufficient number or reports, it is perhaps unlikely that resources will be assigned to investigate and resolve the issue.
When submitting a report, ensure that you include as much detail as possible within the body of the report - including your iPad model and installed version of iPadOS; don’t rely upon the pick-list, as this rarely includes the full range of device models or most recent versions of iOS/iPadOS.
I can tell you I have done every single step you mentioned. I even visited in Apple Shop here in Finland/ Turku. We tested all the iPads they have in there and the keyboards too. And they all stucked!
The issue exist only with iPad and Apples keyboard, no matter which model or what software. Just ask you to check yours too.
After the Photo app is stucked, it does not responce before you start the program again. App works fine by touching the display, the problem is the touchpad in Apples keyboard.
heikki115 wrote:
The issue exist only with iPad and Apples keyboard, no matter which model or what software. Just ask you to check yours too.
I have an iPad Pr 11 inch with an Apple Magic Keyboard. Is that what you mean by an Apple Keyboard? I'm not seeing this. How are you moving between Years, Months and Days? Are you using the trackpad to select and then clicking using the trackpad?
Well I don´t know if this Magic or what, but yes, just clicking trackpad the years, month, days and all. After few clicking the program will stuck and you can not use trackpad or fingers anymore. After that you have to close the app (by fingers or by trackpad; both works) and open the app again.
And really, all the iPads at the shop were acting exactly the same. I was testing them with the service manager and he was as amazed as I am.
Later I was telling the story some friends, and they started to remember same kind of issues when useing iPad+Photo+keyboard.
I have had iPad Pro 12” (5.gen) since it was published, and keyboard too. And I´m quite sure the problem was there already then.
heikki115 wrote:
Well I don´t know if this Magic or what, but yes, just clicking trackpad the years, month, days and all. After few clicking the program will stuck and you can not use trackpad or fingers anymore. After that you have to close the app (by fingers or by trackpad; both works) and open the app again.
Yeah, that's what I did and no problems. It may be related to the localization. I'm in the U.S., so my iPad is set to English (US). Sometimes that can make a difference.
Ouch! Makes me think is it possible to change location? I would try if it’s possible.
You think it’s the language? Because I tested the problem also by turning the wi-fi, mobileconnection off, and aeroplane mode on. … didn’t help.
heikki115 wrote:
Ouch! Makes me think is it possible to change location? I would try if it’s possible.
You think it’s the language? Because I tested the problem also by turning the wi-fi, mobileconnection off, and aeroplane mode on. … didn’t help.
Honestly, I wouldn't. Changing your language may mess up all sorts of other things.
My iPads gets stuck while using Photo app with Apple keyboard.
