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I was told by the geek squad at Best Buy that the battery in my ioad pro was not replaceable.. that everything was intermeshed. So $650 to get a refurbished iPad. Is this true? I also took it to Apple and they did not offer to try to replace

Is the battery in the iPad Pro replaceable?

iPad Pro, iPadOS 16

Posted on Jun 29, 2023 6:58 AM

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Question marked as Top-ranking reply

Posted on Jun 29, 2023 7:05 AM

For practical purposes, for battery service of qualifying devices, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for battery replacement. When exchanged, the replacement iPad is yours to keep.


You can verify both eligibility and cost for your country/region here:

iPad Repair & Service - Apple Support


Exchanging the iPad is a quick and easy alternative - and if exchanged in store, is usually same day. Unlike iPhone, for which an in-store battery replacement might be possible, iPad’s must be sent to Apple’s service partner - this process taking potentially many weeks.

1 reply
Question marked as Top-ranking reply

Jun 29, 2023 7:05 AM in response to LHMOON001

For practical purposes, for battery service of qualifying devices, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for battery replacement. When exchanged, the replacement iPad is yours to keep.


You can verify both eligibility and cost for your country/region here:

iPad Repair & Service - Apple Support


Exchanging the iPad is a quick and easy alternative - and if exchanged in store, is usually same day. Unlike iPhone, for which an in-store battery replacement might be possible, iPad’s must be sent to Apple’s service partner - this process taking potentially many weeks.

I was told by the geek squad at Best Buy that the battery in my ioad pro was not replaceable.. that everything was intermeshed. So $650 to get a refurbished iPad. Is this true? I also took it to Apple and they did not offer to try to replace

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