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Bluetooth Connectivity

I have an oldTurtle Beach X-ray headset. My iPhone 11 can connect to it and it becomes the primary audio source for calls but no matter what I try it will not play music. Is the headset too old or is there a setting I haven’t tried yet? It does not show up when I click the audio AirPlay icon as a speaker. I’ve turned my phone on and off, turned Bluetooth on and off and forgot device and reconnected it. Software is up to date as wel.

iPhone 11

Posted on Jun 30, 2023 10:02 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 11:15 AM

Probably you are using third-party apps and/or a third-party device.


If you are experiencing any difficulty with third-party apps or a specific website or a product then please contact the app developer or site publisher/host or the manufacturer directly. Here is how


  • To contact an App developer --> How to contact an app developer - Apple Support
  • To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use, etc.
  • To contact the Manufacturer --> Please read the manual that may have come along with the product.


1 reply
Question marked as Top-ranking reply

Jun 30, 2023 11:15 AM in response to GibSet

Probably you are using third-party apps and/or a third-party device.


If you are experiencing any difficulty with third-party apps or a specific website or a product then please contact the app developer or site publisher/host or the manufacturer directly. Here is how


  • To contact an App developer --> How to contact an app developer - Apple Support
  • To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use, etc.
  • To contact the Manufacturer --> Please read the manual that may have come along with the product.


Bluetooth Connectivity

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