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IPhone in Restore Mode, Save Data?

Hello, my iPhone 12 mini (storage was full) went into a boot loop. I tried to reset it but I could not get it to stop so I put it in Recovery Mode in order to try to update it with iTunes. Because the Storage was full (Error 1110) the update failed. I scheduled an appointment at the genius bar in my nearest apple store where I was told there was nothing they could do and I was given the name of a data recovery company. Unfortunately, they charge 300€ just for diagnosis (there is nothing physically wrong with my device) and I would have to send it in via mail.


Is there anything I can do? I don't understand why it wouldn't be possible to recover the data.

iPhone 12 mini, iOS 14

Posted on Jul 1, 2023 4:00 AM

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3 replies

Jul 1, 2023 5:23 AM in response to fabio03

Follow this process below to keep your personal data.


If you see the Restore screen on your iPhone, iPad, or iPod touch

If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.



Restart your device

If you see the Restore screen, restart your device:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until the device restarts.
  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo. 
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until you see the Apple logo.


Reinstall iOS or iPadOS

If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:

  1. On your Mac, make sure that you’ve installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you’ve installed the latest version of iTunes.
  2. Connect your device to your computer using the cable that came with your device. You should see this message: "There's a problem with the [your device name] that requires it to be updated or restored."
  3. Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data.



If the above fails


If your device turns on but gets stuck during start-up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
  2. Locate your device on your computer.
  3. While your device is connected, follow these steps:
    • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until your device begins to restart. Continue holding the Top button until your device goes into recovery mode.
    • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.
  1. When you get the option to restore or update, choose Update. Your computer will try to reinstall iOS or iPadOS without erasing your data.

Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.


If you need more help

Contact Apple Support to set up service if you have any of these issues:

  • You still see a black screen after charging, force restarting, or following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.


Jun 6, 2024 10:52 PM in response to fabio03

I followed this guys

Michele_4_411‘s response in another thread and it works. so want to spread it so people get help.

"

You're seeing the screen that advises you to connect to a computer, correct? If that is the case, we can help! Please follow the steps below.


  1. Connect your device to your computer using the cable that came with your device. Don't disconnect your device from your computer.
  2. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.


If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:


  1. On your Mac, make sure that you've installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you've installed the latest version of iTunes.
  2. Make sure that your device is still connected to your computer. You should see this message: "There's a problem with the [your device name] that requires it to be updated or restored."
  3. Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data. Don't disconnect your device from your computer until the update finishes.


If you get an error while restoring. follow the link below to identify the error and resolve it.


iOS update and restore errors


If you're unable to connect to a computer of your own, we recommend borrowing one from a friend or family member, or visiting an Apple Authorized Service Provider.


Cheers!

"




IPhone in Restore Mode, Save Data?

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