bogdankirillov wrote:
I'm experiencing an issue with my 14-inch MacBook with an M2 chip. Occasionally, when it goes into sleep mode, I'm unable to wake it up by pressing any buttons. Instead, it automatically restarts without displaying the Apple logo. Can anyone provide insights or solutions for this problem?
Furthermore, I've noticed that when this issue occurs, if I lower the brightness to its lowest setting, and then attempt to increase the brightness again, it remains stuck at the dark level and doesn't allow me to brighten the screen.
To clarify, I want to emphasize that this issue does not occur frequently. However, when it does happen, the problem unfolds as previously described. Fortunately, I have found that restarting my MacBook resolves the issue.
Additionally, I'd like to highlight that the issue doesn't resolve itself when the MacBook automatically restarts without displaying the Apple logo. Instead, I have to manually initiate a restart in order to resolve the problem.
[Re-Titled by Moderator]
First order of business—Uninstall any and all third party Antivirus, Cleaners, Optimizers, VPN, speeder uppers....
all known to cause issues on the macOS
second if any third-party sync software like: OneDrive, GoogleDrive, BackBlaze or DropBox try disabling and test
disconnect all third party peripherals that are not mission critical.
if no change—I would try reinstalling the macOS on top of the existing macOS to sort issue...
How to reinstall macOS - Apple Support
no resolve or insight
To trouble shoot further you can:
—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
I will add—
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4.1
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support