I Got my iPad en mail. I followed The instructions to put The iPhone nxt to it. I got my iPad in the mail

I got my iPad in the mail and follow the instructions to put the iPhone right next to it. The phone responded that it was working on it. But it kept on working and working on it to finally it said I was complete

However in the iPad was not completed at all! I tried many times.

The big problem is asking me what is my Wi-Fi is. I thought it was AT&T. Anyhow there was a list of about 13 other places. They were all private!

Please help me I'm getting so discouraged.

Thank you, Ann



iPhone 13, iOS 16

Posted on Jul 1, 2023 1:23 PM

Reply
1 reply

Jul 3, 2023 2:05 PM in response to Annandfriends

Hey there Annandfriends,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


It sounds like you're having issues connecting to your Wi-Fi network. It is normal that other networks will appear when they are nearby. If you can't connect to your network, the actions here can help resolve that issue:


If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


If your iPhone or iPad won't connect to a Wi-Fi network
Get help connecting to Wi-Fi on your iPhone or iPad.

Make sure that your router is on and that you're within range
If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.
 
Make sure that Wi-Fi is on and that you can see your network
Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.
An iPhone showing the Wi-Fi screen. There's a blue a checkmark next to the Wi-Fi network's name.

If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.
 
Check for issues with your Wi-Fi network
If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.
 
An iPhone showing the Wi-Fi screen. There's an alert message under the Wi-Fi network's name.

Check your cables and connections
If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.
 
Restart
Restart your iOS or iPadOS device.
Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.
After you restart each device, see if you fixed the issue.
 
Reset your network settings
If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
An iPhone showing the Transfer or Reset iPhone screen.

Get more help
* If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
* Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.
* Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.




Keep us posted.


Have a great day!

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I Got my iPad en mail. I followed The instructions to put The iPhone nxt to it. I got my iPad in the mail

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