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Cookie4949 Author

Level 1

4 points

My phone won’t give me the option to turn on wifi

Can’t turn on wifi on iPhone 8 Plus

Posted on Jul 3, 2023 5:00 PM

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

244,490 points

Posted on Jul 3, 2023 5:08 PM

Can you turn on Bluetooth? If neither switch works your phone’s radio chip has failed, which is a hardware problem; contact Apple support to discuss repair options. If it is only Wi-Fi it is still most likely a hardware issue, but you can try backing up the phone then restoring it to factory settings.

How to back up your iPhone, iPad, and iPod touch - Apple Support
Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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My phone won’t give me the option to turn on wifi

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