My phone won’t give me the option to turn on wifi

Can’t turn on wifi on iPhone 8 Plus


Posted on Jul 3, 2023 5:00 PM

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Question marked as Top-ranking reply

Posted on Jul 3, 2023 5:08 PM

Can you turn on Bluetooth? If neither switch works your phone’s radio chip has failed, which is a hardware problem; contact Apple support to discuss repair options. If it is only Wi-Fi it is still most likely a hardware issue, but you can try backing up the phone then restoring it to factory settings.


  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 3, 2023 5:08 PM in response to Cookie4949

Can you turn on Bluetooth? If neither switch works your phone’s radio chip has failed, which is a hardware problem; contact Apple support to discuss repair options. If it is only Wi-Fi it is still most likely a hardware issue, but you can try backing up the phone then restoring it to factory settings.


  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


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My phone won’t give me the option to turn on wifi

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