Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone keeps asking for Apple ID Password

I’ve been having an issue on my phone for the last two months or so with frequent sign in prompts.


iPhone 14 Pro Max running iOS 16.5.1


Has occurred before and after iOS update. I’ve tried everything recommended by Apple support and Apple store including full restart as new, reset all settings, delete and download app apps, sign out and back in, etc. I do not have a VPN or anything indicating an issue with my account. I’ve don’t everything short of replacing the phone.It occurs on several apps and in purchase history. No matter how many times I enter my password or click cancel, it shows back up.


Occurs randomly. Sometimes it pops up every 20-60 minutes. Sometimes it doesn’t pop up for a day or two.


Apple support is working with engineers to troubleshoot.


My guess is an issue with iTunes, App Store, or purchase history. Since viewing purchase history seems to make it pop up more often. 


The issue hasn’t been as bad this week, but the pop up used to show up like ten times a day.


Has anyone else experienced this? And if so, how did you resolve it?


Thank you!

iPhone 14 Pro Max

Posted on Jul 3, 2023 9:10 PM

Reply

There are no replies.

iPhone keeps asking for Apple ID Password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.