You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Marredaffe Author

Level 1

6 points

Gse smart IPTV

I installed GSE Smart IPTV on 2 different Apple TV. Everything worked well until update of Apple TV a few weeks ago. The Apple TV is loosing the reference to new M3U Channels. After a while, I decided to factory reset one of my Apple TV. I reloaded the GSE smart IPTV app från Apple Store, installed the parameters for new M3U channels and now it is working without problem. I DID NOT update the Apple TV after factory resetting. So it seems to me that the problem is related to updating the Apple TV.

The well working Apple TV modell A1842 (32Gb) runs tvOS 16.5(20L563). The other Apple TV updated is a A1625 (32Gb) model runs same osTV.

Any idea from You?

With best regards

Maurizio from Stockholm, Sweden

Posted on Jul 4, 2023 6:49 AM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,466 points

Posted on Jul 4, 2023 7:50 AM

You seem to assume that the GSE Smart IPTV app is flawless and never does anything unexpected or erroneous. That is very optimistic.

In general, try this for any misbehaving app:

1. Force-quit the app, then relaunch and try again.
2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
3. If the issue still persists, delete the app, re-download and try again.
4. If the issue still persists after that, then contact the app developer for further assistance.

That seems a bit easier than resetting the whole device. Note that resetting keeps the current version system software, it doesn’t revert to the original OS version.

I am a proponent of always updating your Apple TV. Correlation doesn’t imply causation.

View in context

Gse smart IPTV

Similar questions