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My wife just bought a new iPhone 13 a week ago, ringtone is hard to hear even ringtone sound and haptics is set to the loudest setting. Notification sounds r louder than ringtone. Why? Is the iPhone defective or just a software issue?
[Re-Titled by Moderator]
Problem: iPhone rings very quietly.
Checked attention aware, it was off.
The ping for SMS and other notifications is really loud whilst the phone rings very quietly. I can usually hear it in the next room, now it’s so quiet I don’t notice it ringing when it’s in front of me.
I’ve tried restarting.
I’m on iOS 17.2.1 and all the sliders and buttons are set to their loudest setting.
help!!!
Problem: iPhone rings very quietly.
Checked attention aware, it was off.
The ping for SMS and other notifications is really loud whilst the phone rings very quietly. I can usually hear it in the next room, now it’s so quiet I don’t notice it ringing when it’s in front of me.
I’ve tried restarting.
I’m on iOS 17.2.1 and all the sliders and buttons are set to their loudest setting.
help!!!
Just found a fix on Apple support for low ringer issue. Turn off the attention aware feature and ring tone remained loud. Who would have thought to look at that setting.
On iOS 17 there are two attention aware settings. I had to turn both to off to disable it.
Accessibility -> Face ID & Attention -> Attention Aware Features
Accessibility -> Voice Control -> Attention Aware
iPhone ringtone quiet - even on loudest setting
my wife's iPhone 13 iOS is 16.5.1. Up to date. Restart does not help. Ringtone, sound and haptic have been set to maximum. When I call her, her ring tone can barely be heard especially when she is outside of her home, like in a store. Is this a hardware issue? Where can I get help to resolve this?
None of these worked for me. Phone was set to top ringer volume and side button volume, but still no sound when calling the phone. The answer for me was in "sound and haptics" under settings. Something moved the volume to zero (not me)--must have been an update. Very frustrating as I have missed a lot of important calls because of it. It also changed my new voicemail tone!!
iPhone rings for 2 secs then fades out
Thank you. After turning off the Attention Aware Feature, the ringtone got louder and consistent.
Even if you have the ringtone set to loud via buttons and soft switches, the ringtone is quiet if you are looking at the phone when it rings. This is due to the Attention Aware “feature”.
Switch off the Attention Aware in TWO places.
hope that helps.
Pre-iOS 17 I found that just disabling attention aware features did nothing. I had to completely disable FaceID to get loud ringtones again.
The upgrade to iOS 17 re-enabled attention aware features, and I disabled it and Face ID again, but ringtone volumes are still completely borked again since media volume now also controls ringtone volume.
Hi Cherub7171,
Although the ringtone volume is up in settings, this might be due to the volume being lowered on the phone. Try calling your wife and as the call is ringing, have your wife press the volume up button. Does the volume appear to be turned up all the way on the slider that appears? If so, you can lock the ringer volume in and prevent it being changed with the side buttons by disabling Change with Buttons if you'd like. Below guidance is from Adjust the volume on iPhone - Apple Support.
"Lock the ringer and alert volumes in Settings
Also, check if your wife is looking at the phone while you call. This new feature called Attention Awareness will lower the volume when the camera sees the owner looking at it. Turn Attention Aware features on or off on your iPhone or iPad Pro - Apple Support
She can also turn that feature off, and test, OR have the phone facing down when you test.
Kind regards.
iPhone ringtone quiet - even on loudest setting
Thanks for figuring out that fix.
Thank you ndelnano, same was happening to my Dad’s iPhone and doing these 2 steps fixed it
Also having the same issue with my grandmother’s phone after updating to iOS 17
iPhone ringtone quiet - even on loudest setting
