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My child with the Apple ID of j****@icloud.com ordered lots of stuff and hundreds of dollars off my credit card. I want a refund for all of it added back to my card ending in *905. I have NEVER allowed any purchases and she is only 8yrs old so did not understand what she was doing. Also the $203 on her Apple account
nicole
n****@mail.com
[Personal Information Edited by Moderator]
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
That would have to be requested from her account.
If this happened on a child's device you can approve what kids buy with Ask to Buy - Approve what kids buy with Ask to Buy - Apple Support
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
That would have to be requested from her account.
If this happened on a child's device you can approve what kids buy with Ask to Buy - Approve what kids buy with Ask to Buy - Apple Support
How to talk to support about a refund?
