You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

4K TV won’t allow Colour Balance to work

I have a 4K TV using Apple TV 4K and the outline of the scanning box is too big compared to my iPhone pro max.

What am I doing wrong?

Apple TV 4K (1st generation)

Posted on Jul 14, 2023 12:24 AM

Top-ranking reply

Community+ 2024

Level 10

143,076 points

Posted on Jul 14, 2023 6:28 AM

… the outline of the scanning box is too big compared to my iPhone …

That’s fine. You should hold the iPhone inside the outline, specifically the scanner in the notch/dynamic island.

The outline size is shown as a percentage of the TV screen, so it will be bigger on larger screens, unrelated to the actual side of the iPhone.

How far do you get in the process? Did you get the message to hold it (still), very close to the TV screen, with the front facing the TV?

View in context

Similar questions