Issue with Updating AirPods Pro Firmware (Model A2084) and Connectivity Problem with iPhone SE 1st Gen

Hello,

I hope this message finds you well. I am writing to address two issues related to my AirPods Pro (Model A2084) and seek further assistance.

  1. Firmware Update: Currently, the firmware version of my AirPods Pro is 3A283. However, I noticed on the Apple website that there are more recent firmware versions available. Despite connecting my AirPods Pro to my iPhone 6s and MacBook Pro M2, I have not been able to initiate an automatic update or receive any firmware update prompts. I have attempted to reset the device, but it did not resolve the issue. Could you please provide detailed instructions on how to update my AirPods Pro to the latest firmware version?
  2. Connectivity Issue with iPhone SE 1st Gen: Whenever I connect my AirPods Pro to my iPhone SE 1st Gen, I encounter frequent automatic disconnections and reconnections, happening approximately every 5 seconds, especially when I am not actively listening to music or watching videos. This issue disrupts the overall user experience. I would greatly appreciate it if you could provide me with a solution or any troubleshooting steps to resolve this connectivity problem.

I kindly request your detailed guidance and support in resolving these issues. Thank you in advance for your assistance.

Best regards,

[Yiğit Yazıcı]

Posted on Jul 14, 2023 1:56 PM

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2 replies

Jul 16, 2023 8:40 AM in response to yigityzc

Salutations yigityzc, 


Here is the article on firmware for AirPods. About firmware updates for AirPods


Firmware updates are delivered automatically while your AirPods are charging and in Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi.


Do make sure that the device you are pairing your AirPods with is up to date. 


Next, you mentioned that your AirPods are disconnecting and reconnecting with your iPhone SE. When this happens, is audio, alerts, notifications, etc coming in on anything device that uses the same Apple ID as your iPhone SE? We ask that to determine if perhaps the audio is switching. 


Thanks. 

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Issue with Updating AirPods Pro Firmware (Model A2084) and Connectivity Problem with iPhone SE 1st Gen

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