Unable to add Apple Wallet Pass at this time

DELETE ALL THE OLD PASSES IN YOUR WALLET THATS THE FIX

That’s probably the issue. The email needs to be directly sent to your Apple iCloud email address.

I’m having the same issues with livenation /Ticketmaster. It won’t let me add concert tickets even though I have in the past. Keep getting the unable to add pass message. It’s frustrating. Yes..my software is up to date and I have tried every thing under the sun to fix it. Weird thing is…I can transfer the tickets to my daughter (we share a plan) and on her phone she can save them to her wallet no problem.

Ok yall try this make sure you don't have any other devise in your device list settings>name>scroll down device list >remove any ones that you don't have anymore

Go < to general > erase all content and settings > reset all settings. Only setting are reset > then go set up your face ID passcode and wallet again... do this after removing all passes and making sure the email address is good .

The fix for me was going into settings and selecting my email address, physical address, phone number, etc.

I’m currently having the same issue for vox cinemas in dubai here it gives me the error

I could easily add all my tickets from the cinema provided VOX app to my phone but I cannot anymore for some reason

Yes. I know. I have nothing expired in my wallet. I only have current or future concert tickets. Which were added with no problem. However, the past 2 months I have tried to add tickets for venues coming up…with no success.

Is your issue Ticketmaster tickets? If so are you adding them via QR code, email link, web link etc? Are you using WiFi or cellular data? Have you contacted Ticketmaster support? If so, what did they say? Ticketmaster was previously acknowledging this is issue was on their end a month or two ago.

Jeff Donald wrote:

That’s probably the issue. The email needs to be directly sent to your Apple iCloud email address.

Do you mean the iCloud email address? Or the email you use for your Apple ID? I haven't had any trouble adding things to Wallet but I never, ever use my iCloud email address (can't actually remember what it is without looking). I use the Gmail address that also happens to be my Apple ID.

There are recent posts here reporting that Microsoft emails were the issue (Hotmail, Office etc) were the issue. It’s stands to reason the gmail and other apps/services could be the issue. The only way to eliminate the issue is to keep the services all Apple. So, could recent security updates etc. have caused an issue which other services/apps haven’t updated for be the issue? Most definitely.

It gets drastic after that. Not sure you want to go that far. I’d contact the ticket issuer’s support team and see if it could be something on their part.

I'm having the exact same issue, I'm sure it has to do with AMC and not some kind of issue with the phone.

Nope. I have nothing expired in my wallet.

Mine was not AMC. It was Livenation/Ticketmaster for concert tickets.

Yep. Came here to see if it was just me. Some small consolation knowing it’s not just me.

Deleted & redownloaded the app

No update to the app available I can see

I’m not resetting settings or anything more invasive. Just hope AMC catches on soon.