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I have a subscription directly to MGM+. I downloaded the MGM+ app to my AppleTV. When I go to sign in with my already existing username and password with MGM+, AppleTV keeps asking me to sign with my AppleID. I do not subscribe to MGM+ through Apple, so why does it keep asking me this?
I have already unplugged the AppleTv and plugged it back in.
Apple TV HD
I just got off the phone with MGM+. They told me to sign out of Apple TV. I had to sign out all of the users that were signed into the Apple TV. I deleted the MGM+ app and reinstalled it Of course Apple TV asked me to sign in, so I signed into Apple TV using my iPhone to hold it close to the Apple TV. Once I completed the sign-in I was able to sign into the MGM+ app with my already existing subscription from MGM+; you can sign in with the QR code taking you to the MGM+ website or use the mgm+/activate website to get a code to sign in.
I just got off the phone with MGM+. They told me to sign out of Apple TV. I had to sign out all of the users that were signed into the Apple TV. I deleted the MGM+ app and reinstalled it Of course Apple TV asked me to sign in, so I signed into Apple TV using my iPhone to hold it close to the Apple TV. Once I completed the sign-in I was able to sign into the MGM+ app with my already existing subscription from MGM+; you can sign in with the QR code taking you to the MGM+ website or use the mgm+/activate website to get a code to sign in.
Hi srvirgo93,
We'll be glad to look into this with you further. You wouldn't need to sign in with your Apple ID to access a 3rd party subscription. It may be asking you to sign in with your Apple ID for some other reason. We'd suggest signing in if requested.
Steps on doing this can be found here: Set up your Apple ID on Apple TV - Apple Support
Cheers.
G'day srvirgo93,
Thanks for letting us know. As it sounds like this is happening only when you sign in to a third-party app and your existing subscription is through them, you might need to check in with the developer. However, if you haven't yet, it could help to update your Apple TV and then make sure all apps are updated as well:
Update your Apple TV - Apple Support
How to manually update apps on your Apple device - Apple Support
If you need to reach the developer after checking for updates, here's how: How to contact an app developer - Apple Support
Cheers.
I pretty much just gave up trying to sign into MGM+ from the Apple TV. I am already signed into the Apple TV. I can sign into the MGM+ just fine on my iPhone
Thank you for your reply; however, the AppleID was already signed in on the AppleTV.
The Apple TV is on automatic updates and the MGM+ app has been updated as well.
MGM+ subscription outside of AppleID
