mail app rule forwarding not working

iV@L wrote:

hi,

i have multiple accounts on my Mail app.

there is google form that sends responses to my google account, i receive those emails and manually forward them to a business mail.

when i make a rule for forwarding and done everything correctly the system still not applying the rule

is this an issue due to multiple email accounts or is there another setting i need to amend?

thanks in advance

If iCloud is involved try turning off Mail in iCloud— make some change /edit /add rules and save; re-enable iCloud Mail and compare your results.

no change try signing out of icloud/AppleID and back in again.

Rules:

Change Add Rule settings in Mail on Mac - Apple Support

Change Rule settings in Mail on Mac - Apple Support

Filter emails in Mail on Mac - Apple Support

Filter emails in Mail on Mac - Apple Support

Use rules to manage emails you receive in Mail on Mac ...

Use rules to manage emails you receive in Mail on Mac - Apple Support

I created a similar rule for testing this, and it appears to be working.

If you care to share your rule (making sure to cover any private information, such as specific e-mail addresses), maybe we can spot something.

Does the text you search appear in the subject or in the message?