iPhone 14 not notifying messages

Phone only alerts messages when in use. When locked messages are received but no sound alerts.

iPhone 14, iOS 16

Posted on Jul 20, 2023 11:50 PM

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Question marked as Top-ranking reply

Posted on Jul 20, 2023 11:52 PM

There are a few reasons why you might not be getting notifications on your iPhone. Here are some of the most common causes:


  • Do Not Disturb mode is turned on. Do Not Disturb mode silences all notifications, so make sure it's turned off. You can do this by swiping down from the top of your screen and tapping the crescent moon icon.
  • You're in a Focus mode. Focus modes are like Do Not Disturb mode, but they can be customized to block notifications from specific apps or people. To check if you're in a Focus mode, swipe down from the top of your screen and tap the Focus icon.
  • You've turned off notifications for a specific app. You can turn off notifications for individual apps in the Settings app. To do this, go to Settings > Notifications and scroll down to the app you want to change. Toggle the Allow Notifications switch to the off position.
  • Your iPhone is in Airplane mode. Airplane mode turns off all wireless connections, including cellular data and Wi-Fi. This means that you won't be able to receive notifications if your iPhone is in Airplane mode.
  • Your iPhone is not connected to the internet. If your iPhone is not connected to the internet, you won't be able to receive notifications from apps that need to connect to the internet to send notifications.
  • Your iPhone is not up to date. Sometimes, software updates can fix bugs that can cause notification problems. Make sure your iPhone is up to date by going to Settings > General > Software Update.


If you've checked all of these things and you're still not getting notifications, you can try restarting your iPhone. If that doesn't work, you can contact Apple support for help.



Have you enabled Scheduled Summary?


Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]


See the pic below for a few examples. Please select immediate delivery.


1 reply
Question marked as Top-ranking reply

Jul 20, 2023 11:52 PM in response to kerryn257

There are a few reasons why you might not be getting notifications on your iPhone. Here are some of the most common causes:


  • Do Not Disturb mode is turned on. Do Not Disturb mode silences all notifications, so make sure it's turned off. You can do this by swiping down from the top of your screen and tapping the crescent moon icon.
  • You're in a Focus mode. Focus modes are like Do Not Disturb mode, but they can be customized to block notifications from specific apps or people. To check if you're in a Focus mode, swipe down from the top of your screen and tap the Focus icon.
  • You've turned off notifications for a specific app. You can turn off notifications for individual apps in the Settings app. To do this, go to Settings > Notifications and scroll down to the app you want to change. Toggle the Allow Notifications switch to the off position.
  • Your iPhone is in Airplane mode. Airplane mode turns off all wireless connections, including cellular data and Wi-Fi. This means that you won't be able to receive notifications if your iPhone is in Airplane mode.
  • Your iPhone is not connected to the internet. If your iPhone is not connected to the internet, you won't be able to receive notifications from apps that need to connect to the internet to send notifications.
  • Your iPhone is not up to date. Sometimes, software updates can fix bugs that can cause notification problems. Make sure your iPhone is up to date by going to Settings > General > Software Update.


If you've checked all of these things and you're still not getting notifications, you can try restarting your iPhone. If that doesn't work, you can contact Apple support for help.



Have you enabled Scheduled Summary?


Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]


See the pic below for a few examples. Please select immediate delivery.


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iPhone 14 not notifying messages

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